Before You Begin If you installed a version of Neat on your computer, your scanner driver may already be installed on your computer. If your driver does not appear to be installed, you can download the appropriate driver below.

Download Scanner Drivers for Windows

1. Find your scanner model number by looking on the underside (bottom) of the scanner.
2. Unplug your scanner and close Neat on your computer.
3. Click your scanner model number in the chart below to download the drivers.

   Neat Scanner	Scanner Model Number	32 bit Windows	64 bit Windows
   NeatConnect	NC-1000
   NeatDesk	ND-1000
   NeatReceipts	NM-1000
   NeatDeskOlder Model (Unsupported)	ADF-070108	Not Supported	Not Supported
   NeatReceiptsOlder Model (Unsupported	NR-030108	Not Supported	Not Supported
   Neat Silver Mobile (Unsupported)	SCSA4601EU	Not Supported	Not Supported

4. Once you download the file, extract the MSI file to the desktop, and double click on it to run the driver installer. Once this installer has finished, you should be able to use the scanner with the Neat application. You can delete the MSI once installation is complete.

Make sure to test the drivers before class and set aside some time with students in the classroom when installing the drivers. Warning: If you have a Mac OS X v10.12+ (i.e. High Sierra, Mojave), your computer may restart as soon as you insert the CH340 to your computer. Get your product drivers, manuals, and warranty information. Search for your product below to get started, or just go here to download the latest driver. If the Wacom Desktop Center is running, it can be opened from the Task Bar on Windows, or from the Dock on Mac. We identified two issues when the driver software is overwritten: 1.No sound comes out. 2.The unit is not recognized by Mac. Be sure to uninstall the driver before you install the new version. For details on how to uninstall the driver, see ”Important notice for i nstalling the driver software on macOS High Sierra 10.13 or later “2.2.

Download Scanner Drivers for Mac

1. Find your scanner model number by looking on the underside (bottom) of the scanner.
2. Unplug your scanner and close Neat on your computer.
3. Click the link for your scanner model number in the list below to download the driver: NC-1000, ND-1000, or NM-1000 (the same driver file is used for all three models)
4. Select the Finder icon from your Dock. The Finder has the blue smiling face icon.
5. Open the Go menu and select the Go To Folder option.
6. Copy and paste the following path in the Go To Folder window to open the directory: /Library/Image Capture/Devices
7. Unzip the driver file you downloaded in step three and drag it into this folder. It should look similar to the image below:
8. To start using the scanner:
   1. If you are 10.10 or earlier, you can open Neat and connect your scanner and you should now be able to start scanning.
   2. If you are on 10.11 El Capitan, follow the steps below:
9. Right click (or CTRL + click) the Scanner Driver file that you dragged into the Devices folder and choose Open. If you see the following message click Open again. You will only have to do this once to allow the driver permission to run. Reboot your computer, and then to try scanning.

When you install Microsoft Windows on your Mac, Boot Camp Assistant automatically opens the Boot Camp installer, which installs the latest Windows support software (drivers). If that doesn't happen, or you experience any of the following issues while using Windows on your Mac, follow the steps in this article.

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• Your Apple mouse, trackpad, or keyboard isn't working in Windows.
  Force Touch isn't designed to work in Windows.
• You don't hear audio from the built-in speakers of your Mac in Windows.
• The built-in microphone or camera of your Mac isn't recognized in Windows.
• One or more screen resolutions are unavailable for your display in Windows.
• You can't adjust the brightness of your built-in display in Windows.
• You have issues with Bluetooth or Wi-Fi in Windows.
• You get an alert that Apple Software Update has stopped working.
• You get a message that your PC has a driver or service that isn't ready for this version of Windows.
• Your Mac starts up to a black or blue screen after you install Windows.

If your Mac has an AMD video card and is having graphics issues in Windows, you might need to update your AMD graphics drivers instead.

Install the latest macOS updates

Before proceeding, install the latest macOS updates, which can include updates to Boot Camp.

Format a USB flash drive

Install Driver For Mac

To install the latest Windows support software, you need a 16GB or larger USB flash drive formatted as MS-DOS (FAT).

1. Start your Mac from macOS.
2. Plug the USB flash drive into your Mac.
3. Open Disk Utility, which is in the Utilities folder of your Applications folder.
4. Choose View > Show All Devices from the menu bar.
5. From the sidebar in Disk Utility, select your USB flash drive. (Select the drive name, not the volume name beneath it.)
   
6. Click the Erase button or tab.
7. Choose MS-DOS (FAT) as the format and Master Boot Record as the scheme.
8. Click Erase to format the drive. When done, quit Disk Utility.

Download the Windows support software

After preparing your USB flash drive, complete these steps:

1. Make sure that your Mac is connected to the Internet.
2. Open Boot Camp Assistant, which is in the Utilities folder of your Applications folder.
3. From the menu bar at the top of your screen, choose Action > Download Windows Support Software, then choose your USB flash drive as the save destination. When the download completes, quit Boot Camp Assistant.
   

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Learn what to do if you can't download or save the Windows support software.

Install the Windows support software

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After downloading the Windows support software to your flash drive, follow these steps to install the software. (If you're attempting to resolve issues with a Bluetooth mouse or keyboard, it might be easier to use a USB mouse or keyboard until these steps are complete.)

1. Make sure that the USB flash drive is plugged into your Mac.
2. Start up your Mac in Windows.
3. From File Explorer, open the USB flash drive, then open Setup or setup.exe, which is in the WindowsSupport folder or BootCamp folder. When you're asked to allow Boot Camp to make changes to your device, click Yes.
4. Click Repair to begin installation. If you get an alert that the software hasn't passed Windows Logo testing, click Continue Anyway.
5. After installation completes, click Finish, then click Yes when you're asked to restart your Mac.

Device Driver For Mac

Learn more

Install Mac Drivers Windows 10

If you can't download or save the Windows support software:

• If the assistant says that the Windows support software could not be saved to the selected drive, or that the USB flash drive can't be used, make sure that your USB flash drive has a storage capacity of at least 16GB and is formatted correctly.
• If the assistant doesn't see your USB flash drive, click Go Back and make sure that the drive is connected directly to the USB port on your Mac—not to a display, hub, or keyboard. Disconnect and reconnect the drive, then click Continue.
• If the assistant says that it can't download the software because of a network problem, make sure that your Mac is connected to the Internet.
• Make sure that your Mac meets the system requirements to install Windows using Boot Camp.

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If a Mac feature still doesn't work after updating the Windows support software, search for your symptom on the Apple support website or Microsoft support website. Some features of your Mac aren't designed to work in Windows.